Faqs

FAQS

We are committed to providing our customers with the highest quality canvas prints, with the most affordable price points. Do not hesitate to contact us if you need further assistance.

- Handbag Forever Team

1. Where do you ship?

Everywhere! We proudly ship worldwide with tracking for FREE.

 2. I just placed an order, when will I receive it?

Shipping times around the globe vary by location. Here are our estimated delivery times:

USA: 2-3 weeks
Rest of the world: 2-4 weeks 

We generally beat these estimates although circumstances such as delays at customs, processing times can cause longer than expected shipping times, which is why we factor in slightly longer periods to set the right expectation. 

Please note: Due to the global pandemic we have seen rare cases where orders do get delayed. We promise we are doing our best to make sure you receive your canvas prints as soon as possible. 

 3. How do I track my order?

Please allow 2-5 days to receive the order tracking number. You can always track your order here.

4. I place an order and did not receive the order confirmation number?

Order confirmation is sent as text or email depending on the information you shared during the checkout process. Sometimes order confirmation emails end up in the spam folder, make sure to check there as well. Incase you did not get it, please feel free to contact us with the name, email or phone number used to place the order and our support team will help you.

5. What is the exchange and return policy?

For more information please visit our Refund Policy.

6. What is the cancellation policy?

Once you have placed an order, you have 2 hours to request any changes or cancel your order. After 2 hours we will not be able to make any changes or cancel any orders. We are super quick at processing your order, therefore please make sure to review your order and request changes within 2 hours of placing it. Please email us via the contact page with your order number or email us at info@handbagforever.com.

For return, exchange and refund policy click here

7. I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@handbagforever.com and we will be happy to assist you in any way we can.